Customer Relationship Management | Inbox Business Technologies

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Inbox Customer Relationship Management is a complete Customer Relationship Management suite, designed to provide an integrated 360 degree view of every customer across multiple channels and back-end systems over time. By analyzing this information, you can make better decisions to do business effectively by reducing the cost of service and keep every customer satisfied.

Features:

Lead and Opportunity Management

Complaint Management

Inbound and Outbound Call Center

Campaign Management

SMS and Email Alerts and Notifications

Workflow and Task Management

MIS Reporting

Mail Room Management

SOP Management

Knowledgebase

Fleet Management Information System

Insurance Management System